Privacy Policy
We are part of a Cooperative of Growers dedicated to producing the highest quality and most transparent, traceable CBD products and making them accessible to the people who will benefit from them.
Protecting your private information is our priority. This Statement of Privacy applies to Sulcanna.com and SulcannaLabs.com and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Sulcanna include Sulcanna.com & Sulcannalabs.com. The Sulcanna website is a Business and Ecommerce site. By using the Sulcanna.com website, you consent to the data practices described in this statement.
Quick Links
We recommend that you read this Notice in full to ensure you are fully informed. However, if you only want to access a particular section of this Notice, then you can click on the relevant link below to jump to that section.
Age Restrictions
Purchasing Restrictions
What personal information do we collect?
What do we do with the information we collect?
What do we share?
Cookies and other tracking
Automatically collected data
How we handle security
Possible Email Contact
How can you contact us?
Age Restrictions
You must be at least 21 years old to access this site. If you are under 21 years old you are not permitted to use this site for any reason. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products, Sulcanna is not responcable for improper use of the Sulcanna site.
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Purchasing Restrictions
To purchase CBD products on Sulcanna.com, you must be of legal age and live in an allowed state. Please reference shipping and legalities for more information about where you can have Sulcanna products shipped as of the latest update to this policy.
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What personal information do we collect?
In order to better provide you with products and services offered on our Site, Sulcanna may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
If you purchase Sulcanna’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
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What do we do with the information we collect?
Sulcanna collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Sulcanna may also use your personally identifiable information to inform you of other products or services available from Sulcanna and its affiliates.
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Automatically collected data
Information about your computer hardware and software may be automatically collected by Sulcanna. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Sulcanna website.
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How we handle security
Sulcanna secures your personal information from unauthorized access, use, or disclosure. Sulcanna uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
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Data Retention
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
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Possible Email Contact
From time to time, Sulcanna may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Sulcanna or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Sulcanna, you may opt out of such communications by clicking on the Unsubscribe button.
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How do we store our data?
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
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Updates and other changes to this policy
Sulcanna reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
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How can you contact us?
Sulcanna welcomes your questions or comments regarding this Statement of Privacy. If you believe that Sulcanna has not adhered to this Statement, please contact Sulcanna at:
Sulcanna
101 N Washington St.
Hanover, Illinois 61041
Email Address:
info@sulcanna.wpengine.com
Telephone number:
(815)-200-4805
Effective as of December 23, 2020
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