Privacy Policy

We are part of a Cooperative of Growers dedicated to producing the highest quality and most transparent, traceable CBD products and making them accessible to the people who will benefit from them.

Protecting your private information is our priority. This Statement of Privacy applies to Sulcanna.com and SulcannaLabs.com and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Sulcanna include Sulcanna.com & Sulcannalabs.com. The Sulcanna website is a Business and Ecommerce site.  By using the Sulcanna.com website, you consent to the data practices described in this statement.

Quick Links

We recommend that you read this Notice in full to ensure you are fully informed. However, if you only want to access a particular section of this Notice, then you can click on the relevant link below to jump to that section. 

Age Restrictions

Purchasing Restrictions

What personal information do we collect?

What do we do with the information we collect?

What do we share?

Cookies and other tracking

Automatically collected data

How we handle security

Possible Email Contact

How can you contact us?

Age Restrictions

You must be at least 21 years old to access this site. If you are under 21 years old you are not permitted to use this site for any reason. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products, Sulcanna is not responcable for improper use of the Sulcanna site.

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Purchasing Restrictions

To purchase CBD products on Sulcanna.com, you must be of legal age and live in an allowed state. Please reference shipping and legalities for more information about where you can have Sulcanna products shipped as of the latest update to this policy.

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What personal information do we collect?

In order to better provide you with products and services offered on our Site, Sulcanna may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number

If you purchase Sulcanna’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

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What do we do with the information we collect?

Sulcanna collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Sulcanna may also use your personally identifiable information to inform you of other products or services available from Sulcanna and its affiliates.

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What do we share?

Sulcanna does not sell, rent or lease its customer lists to third parties.

Sulcanna may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Sulcanna, and they are required to maintain the confidentiality of your information.

Sulcanna may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Sulcanna or the site; (b) protect and defend the rights or property of Sulcanna; and/or (c) act under exigent circumstances to protect the personal safety of users of Sulcanna, or the public.

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Cookies and other Tracking

Sulcanna may keep track of the websites and pages our users visit within Sulcanna, in order to determine what Sulcanna services are the most popular. This data is used to deliver customized content and advertising within Sulcanna to customers whose behavior indicates that they are interested in a particular subject area.

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Automatically collected data

Information about your computer hardware and software may be automatically collected by Sulcanna. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Sulcanna website.

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How we handle security

Sulcanna secures your personal information from unauthorized access, use, or disclosure. Sulcanna uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

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Data Retention

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

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Possible Email Contact

From time to time, Sulcanna may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Sulcanna or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Sulcanna, you may opt out of such communications by clicking on the Unsubscribe button.

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How do we store our data?

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

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Updates and other changes to this policy

Sulcanna reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

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How can you contact us?

Sulcanna welcomes your questions or comments regarding this Statement of Privacy. If you believe that Sulcanna has not adhered to this Statement, please contact Sulcanna at:

Sulcanna
101 N Washington St.
Hanover, Illinois 61041

Email Address:
info@sulcanna.com

Telephone number:
(815)-200-4805

Effective as of December 23, 2020

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